QR Menu Orders Page Guide

This guide will assist you in understanding and managing the "Orders" page efficiently. The "Orders" page is where you can track customer orders and manage waiter calls. Below are explanations for each section:

Orders Section

Table No. / Type

In this column, you can find the table number or type associated with each order. It helps you identify the origin of the order within your establishment.

Menu

This column displays the items ordered by the customer. It provides a quick overview of the selected dishes and beverages.

Customer

Here, you can see the customer's name associated with each order. It helps personalize the orders and ensures accurate delivery.

Price

The "Price" column shows the total cost of each order. This is crucial for billing and managing your revenue.

Status

The "Status" column informs you about the current state of each order. Common statuses include "Pending" and "Completed"

Time

The "Time" column indicates when the order was placed. It helps you monitor the order flow throughout the day.

Call the Waiter Section

Table No. / Type

This column displays the table number or type from which the waiter call originated.

Status

The "Status" column informs you if a waiter call is active or has been resolved.

Time

The "Time" column shows when the waiter call was initiated.

Using the Orders Page

1. Viewing Orders:
   • Navigate to the "Orders" page.
   • Review the information in each column to understand the details of each order.
2. Managing Order Status:
   • Change the order status based on its progress (e.g., from "Pending" to "Completed").
   • Keep an eye on the time column to monitor order timings.
3. Handling Waiter Calls:
   • Check the "Call the Waiter" section for active waiter calls.
   • Respond to waiter calls promptly to enhance customer service.
4. Resolving Waiter Calls:
   • Once the issue or request associated with a waiter call is addressed, mark it as resolved.

By effectively using the "Orders" page, you can streamline your restaurant operations and provide excellent service to your customers. If you have any questions or need further assistance, our support team is here to help. Best of luck with your restaurant management!